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Terms of service

– PRICE & MINIMUM ORDER VALUE
– ORDER & DELIVERY
– DELIVERY COSTS SWITZERLAND/LIECHTENSTEIN
– DELIVERY COSTS EU – INTERNATIONAL DELIVERIES
– PRODUCT QUALITY
– GUARANTEES & DEFECTS
– RETURNS/EXCHANGE
– TERMS OF PAYMENT
– RESERVATION OF PROPRIETARY RIGHTS
– DATA PRIVACY
– LEGAL NOTE
– FINAL CLAUSE & COURT OF JURISDICTION

PRICE & MINIMUM ORDER VALUE
All our prices are stated with the legal VAT taxes of 7.7% and are in CHF.

ORDER & DELIVERY
All orders are binding. Immediately after receiving, the order will be processed and will leave our warehouse by mail as soon as possible. This normally takes around 3 – 5 days. As our products are not mass production delays can occur. In that case we will transact partial shipments and will forward you the remaining items as soon as possible.

DELIVERY COSTS SWITZERLAND/LIECHTENSTEIN
We offer free shipping within Switzerland & Liechtenstein over 100 CHF. Delivery costs for returns will be payed by the customer.

DELIVERY COSTS EUROPEAN UNION
For deliveries to the European Union we invoice the actual packaging and postage costs. We will ship your order via Swiss Post. Taxes are at the expense of the customers.

INTERNATIONAL DELIVERIES
For shipping to all the other foreign countries we invoice the actual packaging and postage costs. We will ship your order via Swiss Post. Taxes are at the expense of the customers.

PRODUCT QUALITY
All merchandise for sale on cricketerpro.com is in brand new and original. We are the dealers of biggest Cricket brands in the world. Our products are made specially for European market and keeping up with standard.  

GUARANTEES & DEFECTS
We do not offer any guarantee on the damage after or while usage of the products as these are hand made products. The original invoice rates as guarantee certificate – please keep it. Should delivered articles show obvious material or production defects, to which transportation damage counts too, then please reclaim those defects directly to us and within 14 days.

RETURNS/EXCHANGE
Should you don’t like the article or should it doesn’t fit properly, then you can return the article in faultless condition by mail within 14 days. In case of return send the product in its original packaging with the invoice back to us. Your post office will hand you out a receipt which contains a track & trace code. Please keep that one. We guarantee to all our customers the delivery of faultless, new products.

TERMS OF PAYMENT
We accept all major Credit Cards for payment. We guarantee the transmission of your card data is absolutely safe thanks to the use of the highest of certified security standards.

RESERVATION OF PROPRIETARY RIGHTS
Until the payment is completed, the delivered articles will remain property of Cricketer Pro KLG.

DATA PRIVACY
We commit not to alienate your personal data to third parties. All personal data is treated confidentially. The data which is essential for business transactions will be saved.

LEGAL NOTE
The content of this homepage is copyrighted. The content is not allowed to be spread, published, changed, sent on or be used for public or commercial use. Cricketer Pro KLG is not to be held responsible for the accuracy and completeness of the homepage.

FINAL CLAUSE & COURT OF JURISDICTION
Should one or more rules of these general conditions be ineffective, it does not mean that the whole contract is ineffective. The ineffective rule will be replaced with the relevant legal rule. Court of Jurisdiction: Court of Jurisdiction is Luzern under Swiss law.

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